PRIVACY POLICY

Thank you for being the Valuable User!
Manage My Case understands the concerns you have regarding your information you entrust us with and ensures a serious commitment regarding the protection of all the data you provided us. For solving any doubt that might have come to your mind, MMC has created a detailed summary that mentions all of the policies that dictate how we collect, use, store, disclose, transfer, share, treat, and protect your data.

1: ABOUT MANAGE MY CASE AND OUR PRIVACY POLICY

MANAGE MY CASE (MMC) is an all in one legal matter management software that provides technological solutions to problems faced by lawyers or legal practitioners, accessible via our website (managemycase.com) or smartphone application.
MMC puts the best efforts to protect the privacy of the user. In this Privacy Policy, “MMC”, “We”, “Us”, “Our” refers to MANAGE MY CASE. “Your information”, “your data”, or “personal information” herein, describes all the data you provided us while using our website, special media platforms, or our other services that mainly helps to identify you.

This Privacy Policy describes:
• Your personal information that we collect from you
• Your data that we use, transfer, store, and disclose
• How we treat your information
• Our security that shields your information
• Your rights regarding your personal information
• Third-party engagement and rights
• Marketing and advertisements procedures

We keep updating and revising this policy according to the betterment and improvement we brought into our website. You will be notified about the crucial changes via Email.

The user is always free to UNSUBSCRIBE from emails. We might ask you to fill the survey forms. All the information you put in the form will be used for internal purposes or to upgrade our website to fulfill your expectations. The website might share and contains some links that take you to other websites of the third party. MMC is not a part of policies from those websites.

2: PERSONAL INFORMATION WE COLLECT:

Personal information we collect from you through different means and sources:
• When you provide your data to us by contacting us via call, email, social media, or other sources.
• When you register on our website.

2.1: USE OF SERVICE:

We store your personal data when you fill the form to create the account on our website or when you update your profile on our website. This includes your first name, last name, email address, DOB, Passwords, pictures, telephone number, mobile number, job description, company name, company address, company email address, field of practice, residential address, and other relevant personal information.

Without providing the personal information in the registration form, our service can’t be accessible to you.

We directly or indirectly collect different types of information and data from you that is given below.

2.2: PERSONAL INFORMATION:

INFORMATION FOR IDENTITY VERIFICATION:

You need to provide us with data that helps us to identify you. This type of information includes a Tax identification number, license number, driving license picture, CNIC, Passport, Government issues ID, social security number, and other identifications. It helps our users and us to streamline financial and legal workflow.

We also keep track records of what the user visits on our website, your browser type, your clicks, Internet Protocol – IP address, ISP, pages you visit, date/ time/ location, and other fields. We use this information to improve our website, fix issues, and track users’ movements. This information helps us to review the trend to keep up to user expectations. All of this information is utilized in providing you better services and to upgrade user visits.

You also share your personal information when you take our customer support services, respond to our surveys, or participate in our marketing and research services.

2.3: PUBLIC INFORMATION:

We may also collect your data from public portals like social media or other internet-accessible sources. It includes your shared posts, your engagements, your stories, and experiences you shared on public portals.

2.4: BUSINESS INFORMATION:

Other than your personal information, we may collect some of your business information including bank account information and other information linked to Business Data. MMC gives full concern to sensitive matters and so we never share or use your Business Data except as describe herein (Privacy Policy).

FINANCIAL INFORMATION:

When you make a deal that requires financial transactions or transfers, and when you pay for our services, we may collect your credit card number, bank account number, online bank account details, card type, transaction type, and other relevant information.

2.5: DEVICE INFORMATION:

When you visit or use our website or mobile app, we may collect your device’s information, the email Id you use on your device, IP address, Page visits, stored apps, browser type, calendar and events, crash data, and cookies data.

2.6: MMC BLOGS:

When you participate in our blogs, forums, and other services, you decided to share your personal information that helps us in identifying you.

We provide every registered or not registered visitor free access to our Blog section. Any data you provide through that section can be viewed, use, store by all the other visitors of the section.

In case you are not comfortable with this disclosure of information, you can contact us at info@managemycase.com. We will either help you understand this policy or help you eliminate your precautions.

2.7: YOUR OPINION OR TESTIMONIALS:

You are our strength.

We feel motivated and encouraged by getting testimonials of valuable satisfied customers. And we may share your experience with us on our social media platforms and our website. We will only do this with your consent. You have all the rights to ask to delete your data in the future by contacting us at info@managemycase.com

2.8: COLLECTION FROM THIRD PARTIES:

We may also collect your information from third parties. These third parties include our business partners, governmental entities, and background screening and fraud prevention partners.

3: DISCLOSURE OF PERSONAL INFORMATION:

We do not use or disclose your information, without your consent, other than to fulfill your expectations, giving you improved services, and for marketing concerns. We may share a user’s personal information with selected third parties that help both the website and user in many ways.

This transfer of data is only made in concern of:
• The payment process, payment transactions,
• Search engine optimization and improvements,
• Provision of services to you by our business partners.
• Law enforcement requirements by authorities.
• Risk reduction and fraud protection.
• Security of MMC and our User.

We may indirectly store your personal information about you, your device, and the way you access or use the MMC software. We use this information to customized your experience on MMC software and website.

We disclose your personal information to some selective public authorities to help them in law enforcement.

The information we disclose or share with third parties is only to the extent of business matters. It may include sale, share, merge, finance, reorganize, or change of control of partly or entirely of our business. This change will be considered a crucial one and our users will be notified about it. Our website and all our social media accounts will announce this change in ownership.

4: MARKETING AND ADVERTISING:

We believe in keeping in touch with our valuable customers.

To keep the rapport between MMC and our valuable user, we may contact you with innovations and improvements about MMC services about our services by landing in your inbox via service messages and email, updates, and account notifications. These messages may include innovations, improvements, revisions, upcoming changes to our services, or other relevant information. The relevancy of the information will be determined by your personal information, interest, and the way you use our services.

We may send invites to you to participate in our blogs, forums, and surveys that may be of any interest to you. Your participations help us to know your expectations, ideas, and bits of advice for our services.

Your satisfaction matters to us.
If you don’t want to get these updates or informative messages from us, you can clearly say NO when you fill the subscription form or registration form for the first time. If at any time you wish not to receive these messages or to change the marketing preference, you are free to unsubscribe from them by directly clicking the link at the button of our emails or by contacting us at info@managemycase.com

5: STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

MMC has been very serious about the security and protection of Users’ personal information.

We have shielded our database that contains personal information of our customers by creating technical, physical, and administrative security measures. Your highly sensitive data is encrypted. We make sure to provide multi-layered security to our users’ information. We keep your personal information secure once we receive it by strictly secure state-of-the-art techniques and features to avoid the potential risk of unauthorized access.

5.1: INTERNATIONAL TRANSFERRING OF USERS DATA:

As we are spreading our operational areas, we might transfer your data to different countries where we or our business partners provide services, irrespective of users’ active country. These international transfers are also made secure by the above-mentioned safeguards procedures and we ensure you that this transfer is equally secure as your data in your own country. You can request to know about this international transfer by contacting us at info@managemycase.com, or by any contacting address given at the end of the privacy policy.

6: RETAINING YOUR INFORMATION:

We gather and store your personal information for different purposes in consideration to satisfaction of legal requirements, business-oriented affairs, and other internal purposes.

We will keep your data store till all of the above-defined purposes need your data. This storage period may vary according to the nature of data, the potential risk from unauthorized usage, and the time duration of purposes for which we collected the data from you.

7: REFERRAL PROGRAM:

We offer a referral program for our valuable customers. According to this program, you may refer us emails, names, and contact numbers of legal practitioners that may have shown interest in our services and software.

The person being referred can, at any time, request us to remove his personal information from our directory by sending us an email at info@managemycase.com

Our valuable user is advised to take written consent from the individual you are referring to us and ask them to read our Privacy Policy.

8: YOUR RIGHT REGARDING YOUR DATA:

MMC believes that the user should have enough rights about his personal information.
The privacy policy contains and discusses all rights you have regarding your data.

1. RIGHT OF ACCESSIBILITY AND PORTABILITY:
We give you the right to access your personal data with specified information.

2. RIGHT OF TRANSFER:
We give you the right to share your data from our database in different formats with other data controllers.

3. RIGHT OF DELETATION:
We give you the right to request or ask to erase or remove your personal information if that data isn’t necessarily needed for our business purposes.

4. RIGHT OF RESCTRICTION:
We give you the right to restrict us from the processing of your data before we verify your personal information. This is applicable if you have doubts about the accuracy of your data.

5. RIGHT OF CORRECTION:
We give you the right to rectify inaccurate, wrong, or incomplete personal information without unreasonable delay.

6. RIGHT OF OBJECTION:
We give you the right to object to the disclosure or treatment of your information undertaken by us, in certain situations. You are free to object if you want us not to use your personal information for direct marketing purposes. This right applies only to the extent of direct marketing.

7. RIGHT OF NON-DISCRIMINATION:
MMC believes in practicing Equality.
We give you the right to Non-discrimination for exercising or getting all the rights described herein. This right will ensure that MMC will not: deny to provide you our services, charge you extra prices, give you lesser quality product service or customer support.

8. RIGHT OF KEEPING INFORMATION PUBLIC:
You are allowed to keep some of your personal information visible to the public. It can help you attracting your customer and getting their trust.

For attaining or performing any of the above-mentioned user’s rights, you can confidently contact us on the contact details provided at the end of this privacy policy. You may request to access, transfer, or delete any of your personal information by contacting us at info@managemycase.com. We are very responsive to all of our users. We will respond to your queries within 15 days.

9: COOKIES AND WIDGETS:

Our website uses certain types of cookies. These cookies help us in developing new and improved services for you. This helps us to identify and differentiate you among other MMC users and to personalize your experience on our web portals. This also assists us in improving our services by collecting your personal or non-personal information indirectly.

The types are described below:

PERFORMANCE COOKIES: This type of cookies helps us to track your movement on our website to understand what you exactly want and what improvement we can bring into our services, irrespective of how you interact with us, we can customize and improve your experience on our website.

ANALYTICAL COOKIES / AUTHENTICATE COOKIES: This type of cookies helps us to identify and verify you and decrease the risk of unauthorized use.

MEMORIZING COOKIES, FUNCTIONALITY COOKIES: This type of cookies helps us to identify you when you come back to us. This will include, but not limited to, customized and personalized greeting by your name, language you selected when you registered, and contents you showed interest-in when you last visited us.

TARGETING COOKIES / TRACKING COOKIES: This type of cookies tracks your data, clicks, movement, and your preferences to give you the relevant content and updates. We may share your data we indirectly collect through these cookies to third parties to help them in regards to the same purposes we discussed above.

Your data may be indirectly collected by cookies of service providers like web browsers, advertising networks, and web traffic analysis services. These cookies are more probably relevant to targeting and analytical cookies. We are not responsible for cookies from third parties.

To improve user experiences and marketing campaigns, we partner with third parties to show and manage our ads on other websites. And similarly, the third parties’ ads are shown on our websites. For these purposes, Cookies from third parties are also used on our portals to show you interest-based and relevant advertisements. You’re allowed to restrict this indirect collection of information by contacting us at info@managemycase.com. This restriction only stops the storage of your relevant information but not general advertisements. You can block cookies by changing the setting of your browser. This will help you restrict some or all cookies. Blocking all cookies may block crucial cookies that stop your access to all or some parts of our services.

9.1: SOCIAL MEDIA FEATURES:

Our social media platforms include many features and widgets such as the Share button, Send button, Like button, and Retweet Button. There is always a cookie that assists these widgets in collecting your data including IP addresses, Page visits, and Clicks.

As mentioned above, the widgets or features that belong to third parties will be governed by cookies and policies of third parties.

10: LINKS TO THIRD PARTY:

Our website contains many links and permalinks that can take you to third-party content and websites. These third parties have their privacy policy about how they use, store, and collect your information. All the users of MMC should consider the fact that We assume/carry/ have no responsibility for the actions of a third party concerning your data privacy. Kindly check the third party privacy policy before submitting or providing any information to third-party websites or any portal.

We may share content from our business partners' websites keeping the trend and nature of our website. Any data you submit to them will be use and store according to third party privacy policies.

11: POLICY FOR CHILDREN UNDER 16 YEARS:

Our services are not permitted for children's usage under the age of 16 years. We don’t collect personal information from children. If any user finds a child who has provided us with his personal information, kindly contact us asap. We will take legal action to solve the occurrence of the issue.

12: CHANGE OF POLICY:

Change is constant but with MMC, you will always be notified.

As discussed in this Privacy policy, we may keep reviving the policy following the updates and improvements of our services and important changes will be notified to you. You are advised to keep visiting this page (Privacy Policy link) and check the “Last updated at” date in the top left corner.

13: NOTICE TO YOU:

We may send you some information regarding current trends, innovations, marketing of legal or other business oriented purposes. This will be done through the best way of communication of email or messages. As discussed above, you can always choose between the continuation of these messages or opting out of them.

14: CONTACTING US

If you are living in Pakistan, you can have us at your service at Hyderabad Trade Center, Hyderabad (Pakistan).

Irrespective of when and where, We are always responsive to all queries, comments, advice, or requests regarding our Privacy Policy and welcome all of your feedback at info@managemycase.com

If you have any queries or suggestions regarding your data security, our Privacy policy, our website or mobile app that we have not addressed or clarified herein, or if you wish to correct or update your personal information, please contact our MMC Query Team – “WE VALUE YOU” at info@managemycase.com or Call at +92 321 305 1015

Manage My Case
Location: Office # 18, Hyderabad Trade Center, Hyderabad, Pakistan.
Cell number:+92 321 305 1015

PO BOX #:
Email address: info@managemycase.com

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